Shipping policy

Shipping Policy - Zidishops

Shipping Locations: We are excited to offer free worldwide shipping on all orders! Take advantage of this promotion while it lasts (normally free shipping on orders over $85). We ship to almost every country across the globe, but please note that transit times may vary depending on your location.

Order Processing and Delivery Time: Orders are processed and shipped as quickly as possible from our domestic and international warehouses, using the fastest available shipping method for your location. Handling and processing typically take 1-3 business days. The estimated delivery time frame is usually between 10-20 business days, although you may receive your items earlier, depending on your location. Please allow extra time during our busy season, as postal delays are beyond our control. Factors like distance, customs, and natural disasters may cause additional postal delays. You will receive tracking information with every order, including carrier details. If your package does not arrive, we offer refunds or replacements. For assistance, please contact support@zidishops.com.

Tracking Numbers: We will provide tracking numbers as soon as your order is shipped. Occasionally, delays beyond our control, such as postal delays or customs inspections, may occur. We appreciate your understanding and patience in such cases.

Lost in the Mail: Every order is shipped with insured shipping and handling to prevent lost packages. If your order is held at customs, lost in transit, or returned for any reason, we have you covered. Once your package leaves our warehouse, we are not responsible for postal service issues. However, because our packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please refer to our refund and return policy for applicable shipping situations.

Customs Fees and Import Taxes: All prices displayed on our website are in USD and include all taxes. However, depending on your location and local laws, you may be responsible for duties and taxes upon receiving your order. Import taxes, duties, and customs fees are determined by your local customs office and may be charged upon arrival. It is your responsibility to pay these charges and taxes, as they are not covered by us. Delays caused by the customs department in your country are beyond our control. For more information on charges, please contact your local customs office.

Extended Delays: In some cases, delivery times may exceed our stated policy. If this occurs, please contact us as soon as possible, and we will do our best to resolve any situation within our control.

Thank you for choosing Zidishops. If you have any further questions or concerns, please don't hesitate to reach out to us.